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Updated: January 6, 2026
PRIVACY
POLICY
Diogo Cardoso always cares deeply about your privacy and the protection of your personal
information, which is why we have devised this privacy Policy. This policy statement describes
how Diogo Cardoso helps protects your personal information. By using the Diogo Cardoso
Services, you consent to the data practices described in this policy statement. Defined terms
designated in the Terms of Use shall have the same definitions in this Privacy Policy.
Collection of Personal Information
When you register for the Diogo Cardoso Services, you will be asked to provide certain
personal information that will be stored as part of your registration data. The registration data
contains various personal information which may include, but not be limited to, the following:
(1) e-mail address, (2) first and last name, (3) country or region, (4) state or territory, (5) city,
(6) zip code or postal code, (7) street address, (8) time zone, (9) gender, (10) language, (11)
birth date and age, and (12) occupation. In addition to the above information, Diogo Cardoso
may also collect and store the IP address of your computer or other networking device, which
may be needed to operate various features of the Diogo Cardoso Services. We may also collect
data pertaining to your online transactions, purchase history, and Diogo Cardoso Site and
Diogo Cardoso Services usage patterns. Further, when you register for the Diogo Cardoso
Services, you may be asked to create a password for your account. You may also be requested
to provide secret questions and secret answers. You use your secret questions and answers, if
applicable, to help verify your identity to Diogo Cardoso when there are account issues, such
as needing to reset your password. You may also be requested to answer various questions
about your consumer preferences or other information. Finally, we and some participating
sites may require added security. In these cases, you may be asked to create a Diogo Cardoso
ID security key.
Use of Your Personal Information
How We Will Not Use Your Personal Information:
Except as stated in the next sentence, Diogo Cardoso will not sell or rent your personal
information to third parties. Diogo Cardoso may sell, rent and disclose your personal
information to the following third parties: artists and organizations for whom we operate a
Web site, and artists and organizations for whom we are selling concert tickets or
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merchandise. Please be aware that these third parties may have their own policies governing
how they will use and disclose your personal information which may be different from this
Privacy Policy.
Diogo Cardoso will not use or share your personal information in a manner that differs from
what is described in this Privacy Policy without your prior consent.
Diogo Cardoso uses your personal information for the operation and maintenance of your
Diogo Cardoso account and the Diogo Cardoso Services. For example, we may use your e-mail
address to send you a welcome e-mail message when you first register informing you about
the service and telling you how to manage your Diogo Cardoso account.
You may be required to respond to this e-mail in order to validate that you are the owner of
the email address associated with the Diogo Cardoso account. If applicable, failure to respond
to the email and verify the address within the time stated in the email will cause the Diogo
Cardoso account to become inactive. This process is designed to verify the validity of the email
address and to help prevent email addresses from being used without permission in the
creation of Diogo Cardoso accounts.
As part of the Diogo Cardoso Services, we may recommend for your consideration various
products and merchandise. Accordingly, we may analyze data pertaining to your online
transactions, purchase history, and Diogo Cardoso Site and Diogo Cardoso Services usage
patterns so that we can make recommendations suited especially to you.
We may also send you e-mail about periodic service or recommended security updates or
surveys related to the Diogo Cardoso Service. These periodic e-mails are considered essential
to the provision of the service you have requested. You cannot unsubscribe from these
mailings. You may, however, choose not to participate in the surveys.
General Disclosure of Personal Information
Diogo Cardoso occasionally hires other companies to provide limited services on our behalf,
such as answering customer support inquiries. Diogo Cardoso will only provide these
companies with those pieces of your personal information needed to deliver the services, and
the companies and their employees are prohibited from using that personal information for
any other purpose.
Diogo Cardoso may share your personal information with third parties in order to fulfill a
service or transaction you may have requested.
Diogo Cardoso may disclose personal information if required to do so by law or in the good-
faith belief that such action is necessary to: (a) conform to legal requirements or comply with
legal process served on Diogo Cardoso; (b) protect and defend the rights or property of Diogo
Cardoso; or © act under exigent circumstances to protect the personal safety of users of the
Diogo Cardoso Service, or the public.
Disclosure of Personal Information to Diogo Cardoso Participating Sites
The information about you stored in the Diogo Cardoso ID system is not shared with a
Diogo Cardoso ID participating site, service or system unless you explicitly choose to
use your Diogo Cardoso ID to register or sign in with the participating site. When you
use your Diogo Cardoso ID to register or sign in with the participating site, service or
system, the participating site, will receive some or all of the information about you
stored in the Diogo Cardoso ID system. It is important for you to read the privacy
statement for each Diogo Cardoso ID participating site, service or system that you visit
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before you register or sign in, so that you understand how that site may use your
personal Diogo Cardoso ID information. Also, if you registered for a Diogo Cardoso ID
through a participating site, service or system, then that registering site will receive the
profile information at the time of registration.
Use of Information by Diogo Cardoso Participating Sites
Diogo Cardoso ID participating sites, services and systems with whom you choose to share the
information can use it for a variety of purposes. These can include personalizing your
experience at their sites and reducing registration time by using information in your Diogo
Cardoso ID account to pre-fill their registration forms. Diogo Cardoso ID participating sites and
services may share your personal information with third parties in order to fulfill a service or
transaction you may have requested. In addition, participating sites may share your personal
information with third parties as permitted by their own privacy policies.
To become a Diogo Cardoso ID participating site or service, the operator must agree to have a
posted privacy policy and to use commercially reasonable efforts to comply with industry-
standard privacy guidelines and practices. Nevertheless, we do not control or monitor the
privacy practices of Diogo Cardoso ID participating sites, services or systems and the privacy
practices of those sites will vary. You should carefully review the privacy statement for each
Diogo Cardoso ID participating site you sign in to in order to determine how each site or
service will use the information it collects.
If Diogo Cardoso becomes aware of ongoing, site-specific privacy issues with a Diogo Cardoso
ID participating site, service or system, we will work to address those issues with the site. If at
any time you believe that a Diogo Cardoso ID participating site has not adhered to these
principles, please notify Diogo Cardoso by e-mail.
Sharing Your Personal Information
If you choose, you may opt-in to various features which may be available as part of the Diogo
Cardoso Services which allow the voluntary sharing of information between you and a group of
Diogo Cardoso users designated by you; for example, a “buddy list” or “friends” who also have
a Diogo Cardoso ID.
Security and Storage of Your Personal Information
Diogo Cardoso is committed to protecting the security of your personal information. We use a
variety of security technologies and procedures to help protect your personal information
from unauthorized access, use, or disclosure. For example, we store the personal information
you provide on computer systems with limited access, that are located in controlled facilities.
You must type the correct password to access your information. It is your responsibility to
ensure the security of your Diogo Cardoso account password and not to reveal this information
to others.
Personal information collected by Diogo Cardoso may be stored and processed in the United
States or any other country in which Diogo Cardoso or its affiliates, subsidiaries, or agents
maintain facilities. By using the Diogo Cardoso Service, you consent to any such transfer of
information outside of your country.
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Operational Information
Some “operational” information is used by Diogo Cardoso in order to operate your account
properly and provide the Diogo Cardoso Services. This operational information does not
include the personal information that you provide as part of your Diogo Cardoso registration
data, but may include, for example, the following: the date on which your registration data
was last updated, whether your e-mail address has been verified, whether your account has
been deactivated, what browser you are using, the IP address of your computer or other
networking device, and other similar types of information. Operational information may be
shared with third parties to the extent necessary to provide Diogo Cardoso Services.
Aggregate Information
We may collect and analyze information about your use of the Diogo Cardoso Services as
aggregated with the use of the Diogo Cardoso Services by other users (“Aggregate
Information”); for example, overall usage patterns of Diogo Cardoso users, the total number of
Diogo Cardoso users, the percentage of Diogo Cardoso users who are female, or in a certain
age range, or who live in a particular region, etc., or the percentage of Diogo Cardoso users
who are also consumers of various other products and services. The collection and analysis of
Aggregate Information is important in the operation and enhancement of the Diogo Cardoso
Services and other business purposes. Aggregate Information may be compiled in reports and
disclosed, sold, licensed or rented to third parties. However, since Aggregate Information does
not include any information which can be used to individually identify you or any other Diogo
Cardoso user, it is not possible for the third-party recipient of the Aggregate Information to
use it to identify or contact you.
Use of Cookies
A cookie is a very small text file that a Web site saves to your computer’s hard disk to store
information that you provide about yourself or to store your preferences. The Diogo Cardoso
Services may use cookies when you sign in to or access a Diogo Cardoso Web site. The Diogo
Cardoso Services store your unique identifier, the time you signed in, and Diogo Cardoso
registration data in an encrypted cookie on your hard disk. The cookie allows you to move
from page to page at the participating site without having to sign in again on each page.
The Diogo Cardoso Services may also use cookies to improve the sign in experience. For
example, the Diogo Cardoso Services may store your user name in a cookie that will remain on
your computer after you sign out. This cookie allows your user name to be entered
automatically, so that you will only need to type your password the next time you sign in.
You may have the ability to accept or decline cookies using the settings on your browser.
However, if you choose to decline cookies, you may not be able to sign in or use the Diogo
Cardoso Services.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you (“Personal Data”). Personally,
identifiable information may include, but is not limited to:
• Email address
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• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This
Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that you visit, the time and
date of your visit, the time spent on those pages, unique device identifiers and other
diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold
certain information.
Cookies are files with small amount of data which may include an anonymous unique
identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and track information
and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our
Service. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various
settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Diogo Cardoso uses the collected data for various purposes:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
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Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on —
computers located outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ than those from your jurisdiction.
If you are located outside Portugal and choose to provide information to us, please note that
we transfer the data, including Personal Data, to Portugal and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents
your agreement to that transfer.
Diogo Cardoso will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy and no transfer of your Personal Data will
take place to an organization or a country unless there are adequate controls in place including
the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Diogo Cardoso may disclose your Personal Data in the good faith belief that such action is
necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Diogo Cardoso
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission
over the Internet, or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot guarantee its
absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service
Providers”), to provide the Service on our behalf, to perform Service-related services or to
assist us in analyzing how our Service is used.
These third parties have access to your
Personal Data only to perform these tasks on our behalf and are obligated not to
disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
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Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website
traffic. Google uses the data collected to track and monitor the use of our Service. This data is
shared with other Google services. Google may use the collected data to contextualize and
personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by
installing the Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google
Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy &
Terms web page:
https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-
party link, you will be directed to that third party’s site. We strongly advise you to review the
Privacy Policy of every site you visit.
Change to This Privacy Policy
Diogo Cardoso may occasionally update this Privacy Policy. When we do, Diogo Cardoso will
endeavor to provide notice to users in the following ways: (1) Diogo Cardoso will update the
“last updated” date at the bottom of the Privacy Policy; (2) Diogo Cardoso will post notice of
the change as a news post on the Diogo Cardoso Site; and (3) Diogo Cardoso may email notice
of the change to all Registered Users. Diogo Cardoso will obtain your consent for any updates
to this Privacy Policy that expand the sharing or use of your personal information in ways not
disclosed in this Privacy Policy.
Contact
If you have any question, please contact us through the links below.
Online Store Purchase Support
contact us by email at
support@store.diogocardosoofficial.com
(we’ll respond to every email
within 24 hours, Monday to Friday, excluding holidays) or;
Press Inquiries
For commercial business inquiries, please send an email to
press@diogocardosoofficial.com
Support Center General
Contact support center 24/7 send an email to
support@diogocardosoofficial.com